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Privacy and Cookie Policy

This privacy policy sets out how Ratio-Computers LLC (hereafter "Ratio Computers") uses and protects any information that you give Ratio Computers while using this website. Ratio Computers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Ratio Computers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. By accepting the Privacy Policy upon your registration and in using the Website to browse for or buy items, you expressly consent to Our use and disclosure of your personal information as described in this Privacy Policy.



I. What we collect

We collect and store certain information as a result of your interactions with Our Website (including the content on the Website), services and advertising.
Examples of the information We may collect include: your name, e-mail address, delivery address, billing address, telephone number, the Internet protocol (IP) address used to connect your computer to the Internet, your login and password, your computer and connection information, products you viewed or searched for, your purchase history.



II. Use of data

We may use the information to analyse and monitor customer traffic patterns, Website usage and related Website information in order to optimise your use of the Website.
We may combine your information with information lawfully obtained from other third party sources and use it to optimise your use of the Website.
We may also use the information to handle orders, deliver products and services, process credit and debit card payments, provide customer service functions and prevent, detect and investigate potentially illegal activities and potential breaches of Our Terms and Conditions. This helps Us to provide a safe shopping environment for all Our users.
In addition, We may use the information to notify you about important functionality changes and alterations to the Website, or notify you about offers of products, services or information that might be of particular interest to you.
These functions may be carried out by Us or appointed third parties who are bound by Data Protection covenants and must process any personal information in accordance with this Privacy Policy. Who can access your information is more particularly described within the "Access to Data" sections of this Privacy Policy.



III. Access to Data

We will not sell or rent your personal information to any third party.

When you pay your order with Paypal, Amazon Pay or any other third party paying method you have to accept the Privacy policy of the company that is providing the service (e.g. PayPal or Amazon)

We may share data with law enforcement agencies and/or third parties in respect of information requests for criminal investigations and alleged illegal activities.
The personal information We disclose may include your name, billing/delivery address, telephone number, email address, and order history.

In case any fraudulent activity is detected on the Website, or, without limitation, in connection with the breach of intellectual property rights through the use of the Website, We may release personal information in order to comply with any applicable regulation or assert Our rights as well as those of Our business partners'.
Your information may be transferred to another company in the event of sale of www.ratio.computers.us to a third party.



IV. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
When selecting a password for your account, We encourage you to select a unique combination of numbers, letters and special characters known only to you. We do not recommend that you disclose your password to others. You are responsible for all actions taken in the name of your account. If you believe your password and/or your account has been compromised, please contact Us as a matter of urgency and change your password immediately.



V. Closure of Accounts

You may request that your account be closed at any time by contacting Our customer service team. Upon your request, We will close your account as soon as reasonably possible, subject to the status of your account. We will retain personal information from closed accounts in order to comply with Our obligations under applicable laws, collect any fees owed and to assist with any investigations We may need to perform.



VI. Use of Cookies

In addition to the information which you supply to us, information and data may be automatically collected through the use of cookies.

Cookies are small text files, with ID tags that are stored on your device (computer/ mobile/ tablet) when visiting certain websites. Cookies keep track of your movements on the site to track what's in your shopping basket and provide functions to improve your shopping experience.

To order products on ratio-computers.us website you need to have certain "strictly necessary" cookies enabled (see below). Internet cookies are common and won't cause any harm to your device. No personally identifiable information is stored within cookies; therefore we recommend you leave these switched on. You may block cookies by activating the setting on your browser or device that allows you to refuse the setting of all or some cookies. However, if you use your browser or device settings to block all cookies (including strictly necessary cookies) you may experience reduced functionality on our site.

We do not cross the information recorded in the cookies with the personal information collected at the time of your registration on the Site or with your online activity.

Some of our business partners may themselves use cookies on their own websites. We have no access or control of these cookies; therefore we cannot accept liability for any malfunctioning of your PC or its installed web browser as a result of your access to any of the websites.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.



VII. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.



Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

    • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.



What types of activity do we use cookies for?

Shopping Basket (Strictly Necessary Cookies)
Some cookies are essential during online transactions, e.g. to remember what products you have put in your shopping basket as you navigate to different pages on the website. These cookies are "strictly necessary" for the operation of the website.

• Improve user experience on the website (functionality cookies)
Cookies are used to remember your preferences on the site, such as currency preferences. These cookies are not shared with other websites.

• Profiling (targeting and advertising)
We use cookies to enable us to serve more targeted advertising to our customers on ratio-computers.us website and on other partner websites. By knowing a user's browsing habits, including sites visited, we can show advertisements that are more targeted to the interests of our customers.